1.Why do I see different prices for the same product?
You could see different prices for the same product Due to different lot price and tax imposed. It can also differ due to different offers.
2.Is installation offered for all products?
Installation and demo are offered for certain items by sellers through the brand or an authorized service provider. Please check the individual product page to see if these services are offered for the item.
3.Is it necessary to have an account to shop on Unbox Your Mobile?
Yes, it's necessary to log into your Unbox Your Mobile account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security.
You'll have access to a personalized shopping experience including recommendations and quicker check-out.
4.Do Unbox Your Mobile ship internationally?
5.Can I order a product that is 'Out of Stock' or 'Temporarily Unavailable'?
The products listed as 'Out of Stock' or 'Temporarily Unavailable' are not available for sale and sometimes our AI make its price to 0.00 INR or other lower Price.
6.What is Unbox Your Mobile Protection?
Unbox Your Mobile Buyer Protection helps shoppers in case they have concerns with product(s) bought and haven't got a satisfactory solution.
Under this program, we look into your concern on a case-by-case basis & do our best to be fair decision on the resolution will be final for the concern raised.
7.How does 'Instant Cashback/Discount' work?
'Instant Cashback/ Discount ' is applied directly to the product or order value in your cart and you do not have to wait for the cashback to be credited to your bank account/credit or debit card at a later date. Instant Discount are only made when you are coming from our Facebook/ google/ YouTube/ olx advertisement.
8.How are items packaged?
Products sold by Unbox Your Mobile are shipped from our Kurukshetra based warehouse, we don't have nay seller system so every thing is QC passed before shipments.
Fragile items like electronics are safely secured with bubble wrap. We follow standard packing procedure.
9.Can I pick up from Unbox Your Mobile Warehouse?
We don't provide any kind of pickup system from our warehouse due to security and other legal concerns so pick up is not at all possible from any of our warehouse.